Privacy Policy

1. Information We Collect

Information You Provide to Us
We may collect personal information you voluntarily provide when you:

• Fill out a contact or booking form
• Schedule a consultation call
• Subscribe to our newsletter or email list
• Request a quote or proposal
• Communicate with us via email, chat, or phone

This may include your name, email address, phone number, company name, job title, and any other information you choose to share.

Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our site
• Referring website or source
• Cookies and similar tracking technologies

Information From Third-Party Tools
We use third-party platforms to operate our business, which may collect information on our behalf, including:

• Website analytics tools
• Email marketing platforms
• Scheduling tools
• Customer relationship management (CRM) software
• Payment processors, if applicable

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services
• Schedule and manage consultations
• Send newsletters, marketing content, and promotional communications (with your consent, where required)
• Improve our website, services, and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations
• Protect against fraud, unauthorized access, and other security risks

3. AI and Automated Technologies

LevelNext uses artificial intelligence and automated tools to analyze website traffic, visitor behavior, and engagement patterns. This helps us understand how visitors interact with our website and content, so we can improve our Services, personalize marketing communications, and make data-informed business decisions.

These tools may process information such as:

• Pages viewed, time spent on site, and navigation patterns
• Search queries used to find our website
• Engagement with content, forms, and marketing communications
• Aggregated and anonymized visitor trends

AI-driven insights are used for internal analysis and business improvement purposes only. We do not use AI to make automated decisions that produce legal or similarly significant effects on individuals (such as credit, employment, or eligibility decisions) without human review.

Where required by applicable law, we will provide additional disclosures or obtain consent for specific AI-powered processing activities.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (e.g., email platforms, scheduling tools, hosting providers), under confidentiality obligations.
• Legal Compliance: When required by law, subpoena, or legal process, or to protect our rights, property, or safety, or that of others.
• Business Transfers: In connection with a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

For California Residents (CCPA/CPRA)

• The right to know what personal information we collect and how it’s used
• The right to request deletion of your personal information
• The right to opt out of the sale or sharing of personal information (LevelNext does not sell personal information)
• The right to non-discrimination for exercising your privacy rights

For UK and EU Residents (UK GDPR/GDPR)

• The right to access, correct, or delete your personal data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

For Canadian Residents (PIPEDA)

• The right to access and correct your personal information
• The right to know how your information is being used and shared

For Australian Residents (Privacy Act 1988)

• The right to access and correct your personal information
• The right to make a complaint regarding a breach of the Australian Privacy Principles

To exercise any of these rights, please contact us using the information at the bottom of this page.

8. Email Communications

If you subscribe to our newsletter or marketing communications, you may unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

As we serve clients across the United States, United Kingdom, Canada, and Australia, your information may be transferred to, stored, and processed in countries other than your own. We take steps to ensure appropriate safeguards are in place for such transfers.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

12. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, these Terms of Use, or wish to exercise your privacy rights, please contact us at:

LevelNext Consulting and Marketing
4811 Lehrer Dr. San Diego, CA 92117
max@levelnext-consulting.com
651-253-6960